Services

Managed IT Services & Remote IT Support

LDD provides managed IT services and remote IT support for businesses in South Africa and internationally. From our base on the KwaZulu-Natal south coast we work remotely across the country and abroad — proactive infrastructure monitoring, cybersecurity, cloud and hosting, networks, hardware and software — delivered as fully-managed, co-managed or self-managed IT. Everything is built around clear POPIA and GDPR compliance, so we can support your business wherever it operates.

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Managed IT Services FAQ

What are managed IT services?

Managed IT services mean LDD proactively runs and supports your IT for a predictable monthly fee — monitoring, security, backups, cloud, networks, hardware and support — instead of you scrambling to fix things when they break. You can choose fully-managed, co-managed or self-managed.

Do you offer remote IT support across South Africa and internationally?

Yes. LDD delivers remote IT support to businesses across South Africa and internationally from our base on the KwaZulu-Natal south coast. Monitoring, security, cloud and software work is done remotely; on-site work such as cabling, cameras and hardware installs is arranged where needed.

What is included in managed IT?

A typical managed IT engagement covers proactive infrastructure monitoring, cybersecurity and managed SIEM, offsite backup, cloud and hosting, network and hardware support, and a clear point of contact — all handled to POPIA and GDPR standards.

How is managed IT priced?

Managed IT is quoted to your environment and the service level you choose (self-managed, co-managed or fully managed). Request a quote and we will scope it with you.

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